Q&A regarding minority integration
Overview of the system
Q1 What does it mean to integrate the My Number Card and driver's license?
A: At the request of those seeking a license or those who already have a license, license information can be recorded on the My Number Card at a license center, police station, etc.
There are three ways to obtain your license:
○ Only My Number Card (My License) with license information recorded
○Holding two licenses: a minor license and a regular license
○ Traditional driver's license only
Q2: What are the benefits of integrating the My Number Card and driver's license?
A: Those who hold a minor driver's license have the following benefits:
- Procedures for changing address, name, etc. will be streamlined, and if you change your address due to moving or your name due to marriage, you will no longer need to report to the police if you notify your local municipality (applies to those who only have a My Number driver's license).
If the training category is a good driver's course or a general driver's course, you can take the renewal course online.
The license renewal procedure (transit point renewal) conducted at a Public Safety Commission office other than the one in which the driver resides will be expedited, and the period for applying for transit point renewal will be extended.
*Compared to driver's licenses, renewal fees are cheaper
Q3 Will the license information be printed on the face of the My Number license?
A. No. Your driver's license information will not be printed on the face of your My Number Card. Your driver's license information will be recorded on the IC chip of your My Number Card.
Q4 What kind of license information is recorded on a minor driver's license?
A. A minor driver's license includes the following:
○My Number
○Date of license and last day of validity of minor license
○Type of license
○ Matters related to license conditions
○ Photo for driver's license (black and white)
○Color classification
License information such as:
Q5 Will violation information be recorded on my minor driver's license?
A. No. No violation information will be recorded. The My Number license will only record the license information that is required to be verified when driving a vehicle, just like the information that is recorded on a conventional driver's license.
Q6 How can I check the license information recorded on my minor driver's license, such as the validity period?
A. To check the license information recorded on your minor driver's license,
○How to check the license information recorded on the IC chip of your Myna license using a Myna license reading app
○How to check your license information via My Number Portal
You can check your license information by either:
In addition, renewal notification postcards will be sent to you as usual before the renewal period.
Q7 Can I set a PIN number for the license information recorded on my My Number license?
A: Yes. When you record your license information on your My Number card at a license center, etc., you will be asked to set your own PIN (4 digits).
Q8: What should I do if I forget my Myna driver's license PIN when checking the license information recorded on my Myna driver's license?
A: You will need to visit a license center or police station to confirm the PIN number you have set.
Q9 If I want to obtain a minor driver's license, where can I apply?
A: You can complete the procedure at a license center, police station, or police box with a license counter.
Q10 If I want to have a My Number license, when can I apply for it?
A. The procedure can be carried out at any time, not just during renewal procedures.
Q11 If I only have a minor driver's license, can I still hold my old driver's license?
A. Yes. If you have a My Number license and would like to have a traditional license, you can complete the procedure at a license center or police station (excluding the three police stations in Akita City).
Q12 If I have two licenses, a minor license and a conventional license, can I return the conventional license or delete the license information from the minor license?
A. Yes. If you have both a My Number license and a conventional license and wish to return your conventional license or delete your license information from your My Number license, you can do so at a license center, police station, etc., not just when you are renewing your license.
Q13 Where can I renew my Minority Driver's License?
A: You can renew your My Number license at a license center or police station (excluding the three police stations in Akita City).
Q14: When I go through the renewal procedure for my My Number license, will I be issued a new My Number license?
A. No. The renewal procedure for your My Number license involves rewriting the license information recorded on the IC chip of your current My Number license, so you will not be issued a new My Number license.
Q15 If I lose my My Number license, how can I get a new one?
A: Please have your city or town reissue your My Number card, and then have your license information recorded on the reissued My Number card at a license center or police station (excluding the three police stations in Akita City).
Q16 If I lose my My Number license, what should I do if I want to drive a car on the same day?
A: By receiving your old driver's license at a license center, you will be able to continue driving a car.
Q17 What should I do if I find my lost driver's license?
A: If you find your lost My Number Card after receiving a new one, you are obligated to return it to the city or town where you reside, so please do so.
Q18 If my My Number card expires, will my My Number driver's license also expire?
A: No. The expiration of your My Number Card (expiry of the validity period, etc.) does not affect the validity of the license information on your My Number Card. However, when it comes to renewing the validity period of your My Number Card, you cannot renew your My Number Card if your My Number Card has expired, so please make sure to renew your My Number Card in advance.
Q19 If the validity period of the user authentication electronic certificate or signature electronic certificate expires, will the minor driver's license become invalid?
A. No. The expiration (expiry) of a user authentication electronic certificate or signature electronic certificate does not affect the validity of the license information on the minor driver's license.
Q20: Can I combine my driver's license and My Number card even if my user authentication electronic certificate or signature electronic certificate has expired?
A. Yes. You can combine your driver's license and My Number card. However, if the user electronic certificate has expired, you will not be able to log in to My Number Portal.
Also, please note that if your signature electronic certificate has expired, you will not be able to start using the one-stop address change service or link your license information to My Number Portal.
For information on the procedure for renewing your electronic certificate, please contact the city or town where you live.
Q21 If the validity period of my My Number Card expires and I return it to my city or town, what procedures must I follow to continue using my My Number license?
A: The newly issued My Number Card will not have your license information recorded on it, so in order to continue using your My Number license, you will need to go through the process of having your license information recorded again at a license center, etc. after receiving your My Number Card.
Q22 If I have both a minor driver's license and a conventional driver's license, do I need to carry both with me when driving a car?
A. No. You can drive a car by carrying either your minor driver's license or your regular driver's license.
Q23 Can I use a car rental or car sharing service with my My Number driver's license?
A: Please check the website of each business or contact them directly to find out whether or not you can use your My Number driver's license for their services.
Q24 Can I use my minor driver's license outside of Japan?
A: If you only have a My Number driver's license, your driver's license information will not be printed on the My Number card. Therefore, you should refrain from driving a car outside of Japan while holding only a My Number driver's license, and continue to drive in a manner that takes into account the regulations of each country.
One-stop address change service, etc.
Q1 What kind of service is the one-stop address change service?
A: This service allows you to notify your city, town or village of any changes in your address (address, name or date of birth), and your license information will be automatically changed, eliminating the need to notify the license center, police station, etc. of any changes in your address.
Q2 Who is eligible to use the one-stop address change service?
A: This applies to those who only hold a minor driver's license.
Q3 If I want to use the one-stop address change service, where can I go to complete the procedure?
A: You can do this at a license center or police station.
Q4 If I hold a My Number license, do I have to use the address change one-stop service?
A: No. Whether or not to use the one-stop address change service is up to the discretion of the My Number license holder.
Q5 What preparations do I need to make in advance to use the one-stop address change service?
A: You will need a My Number license. You will also need to have a valid digital signature certificate recorded on your My Number card.
Q6: How do I start using the one-stop address change service?
A. In order to start using the one-stop address change service, etc., you will need to complete the following procedures at a driver's license center, etc.
① Check the terms of use
②Select the items you agree to provide to the police from among your address, name, and date of birth.
③ Submit the electronic signature certificate for your Individual Number Card (enter the PIN (6-16 alphanumeric characters) (※) set by your city or town for the electronic signature certificate)
④Confirmation of usage agreement details
*If you have forgotten the PIN number for the electronic signature certificate for your Individual Number Card, you can initialize and reset it at the counter of the local government office where your resident registration is located or at a kiosk terminal (multi-copy machine) at a convenience store, etc.
Q7 Is there a validity period for consent given when starting to use the one-stop address change service, etc.?
A. Yes. The validity period for consent to the one-stop address change service is 10 years.
Furthermore, you can renew the validity period of your consent at any time during the validity period by completing the procedure to start using the service again.
Q8 If I have agreed to provide only my address when using the one-stop address change service, etc., what procedures are required if my name changes?
A: The one-stop address change service will not automatically change any address information (address, name, or date of birth) that you have not agreed to, so you will still need to go through the name change procedure at a driver's license center, police station, etc.
Q9: When using the one-stop address change service, if I have agreed to provide only my address, what procedures are required if I now also wish to agree to the provision of my name?
A: You will need to agree to provide your address and name to the police again on My Number Portal and submit an electronic signature certificate.
Q10 If I have completed the procedures to start using the one-stop address change service, etc., are there any procedures that I need to follow when I change my address, etc. at my city, town, or village office?
A. Yes. If you change your address (address, name, or date of birth) at your local municipal office, your electronic signature certificate will become invalid, and you will need to apply to have a new electronic signature certificate issued.
If you do not issue a new signing digital certificate, your license information will not be automatically changed.
Q11 If I change my address etc. at my city or town office after completing the procedures to start using the One-Stop Address Change Service, how long will it take for the address etc. information to be updated in the license information managed by the police?
A: In principle, the change will be made automatically two days after you notify your city, town or village of a change of address, etc. (address, name or date of birth).
Q12 Can I start using the one-stop address change service, etc., on the same day that my city or town issues me an electronic signature certificate?
A. Yes. You can start using the one-stop address change service, etc., on the same day that your city or town issues your digital signature certificate. However, you must wait about one hour after the digital signature certificate is issued.
Q13 If I change my address or other details in my city or town after the validity period of my digital signature certificate has expired, will my license information be automatically changed?
A. No. In order to receive the one-stop address change service, etc., you will need to apply for a new electronic signature certificate at your city or town office before the validity period of your electronic signature certificate expires.
If your digital signature certificate has expired, you will need to go through the procedure to issue a new digital signature certificate at your local municipality, and then go through the procedure to activate the One-Stop Address Change Service again on My Number Portal. You can also go through the procedure to activate the One-Stop Address Change Service again at a license center, etc.
*When starting up the One-Stop Address Change Service etc. through My Number Portal, you can use not only the electronic signature certificate for your Individual Number Card, but also the electronic signature certificate for your mobile device (for smartphones).
Q14 Is there a way to check the usage status of the one-stop address change service, etc.?
A. Yes. You can check the information you agreed to provide (address, name, or date of birth) and the validity period of your consent when starting to use the address change one-stop service, etc., on My Number Portal. However, in order to check the information, etc. on My Number Portal,
You will need to complete the My Number Portal linking procedure in advance.
Q15 Is it possible to cancel the use of the one-stop address change service, etc.?
A. Yes. If you wish to cancel your use of the One-Stop Address Change Service, etc., you will need to complete the cancellation procedure at a license center, police station, etc.
If you have already linked your account to My Number Portal, you can cancel it through My Number Portal.
Q16: What kind of service is online change of registered domicile?
A: After you have notified your city or town of your change of registered domicile, you can complete the procedure for changing your registered domicile on My Number Portal. This service will automatically change your license information, eliminating the need to notify the license center, etc.
Q17 Who is eligible to change their registered domicile online?
A: This applies to those who only hold a minor driver's license.
Q18 Where can I apply to change my registered domicile online?
A: Yes, you can do this through My Number Portal. However, in order to do this through My Number Portal, you must first complete the My Number Portal linkage procedure.
Q19 What is required to change my registered domicile online?
A: You will need a My Number license. You will also need to have a valid digital signature certificate recorded on your My Number card.
Q20: How do I change my permanent domicile online?
A: To change your registered domicile online, you need to go through the following procedures.
① Log in to My Number Portal (enter the PIN number for your electronic certificate (a four-digit number set by your city or town))
② Select "Driver's License" and "Apply for Online Change of Registered Domicile" from the My Number Portal menu.
③ Online acquisition and submission of family register information (if you are logging in to Myna Portal using the electronic certificate for user authentication for your Individual Number Card, you will need to enter the PIN (4 digits) set by your city or town to assist in entering the details on the card; if you are logging in to Myna Portal using your My Number Card on your iPhone, you will need to use biometric authentication) (only the first time).
④ Confirmation of registered domicile and head of household name
⑤Agreement to confirmation items
⑥ Submit your digital signature certificate (※) (Enter the PIN number (6 to 16 alphanumeric characters) for your digital signature certificate set by your city or town)
*When submitting a digital signature certificate through My Number Portal, you can use not only a digital signature certificate for your personal number card, but also a digital signature certificate for your mobile terminal device (smartphone).
Q21: Once I have completed the online change of registered domicile procedure, will it then be automatically registered in my license information if I simply notify my city or town of my registered domicile?
A. No. To change your registered domicile online, you must complete the procedure through My Number Portal each time you submit a notification of change of registered domicile to your city, town or village.
Q22 After completing the online change of registered domicile procedure, how long will it take for the change to be reflected in my driver's license information?
A: It will take approximately 20 minutes for the change to be reflected in your driver's license information after you have completed the online change of registered domicile procedure.
Q23: Is there a way to check the changed registered domicile after changing it online?
A: Yes. You can check it on My Number Portal.
Q24: What does linking license information with My Number Portal mean?
A: It is a procedure to link the system that manages license information at the police with My Number Portal.
By completing the My Number Portal linkage procedure, you can access the following from My Number Portal:
① Check license (driving history) information
② Attending online renewal training
③Online change of registered domicile
④Confirmation of consent status for one-stop address change services, etc.
⑤ Receiving notifications (approaching license renewal date, etc.)
You will be able to use the following services.
Q25: Who is eligible to link license information with My Number Portal?
A. This applies to those who hold a minor driver's license or minor career certificate.
Q26: How can I link license information with My Number Portal?
A: In order to link your license information with My Number Portal, you will need to go through the following procedures.
① Submitting a digital signature certificate at a license center, etc.
② Log in to My Number Portal (enter the PIN number for the user electronic certificate (a four-digit number set by the city or town))
3. Select "Driver's License" and "Start Linking" from the My Number Portal menu.
④ The four basic pieces of card-substitute electromagnetic record recorded on the AP for assisting in inputting card details or the My Number card on an iPhone are sent to the driver management system via My Number Portal (if logging in to My Number Portal with an electronic certificate for user authentication for the My Number card, enter the card details input assistance PIN (4 digits) set by the city, town or village; if logging in to My Number Portal with an My Number card on an iPhone, use biometric authentication).
⑤ Submit your digital signature certificate (※) (enter the PIN number (6 to 16 alphanumeric characters) for the digital signature certificate set by your city or town)
*When submitting a digital signature certificate through My Number Portal, you can use not only a digital signature certificate for your personal number card, but also a digital signature certificate for your mobile terminal device (smartphone).
Q27 After submitting the electronic signature certificate for My Number Portal linkage at a license center, etc., can I immediately carry out the linkage procedure from My Number Portal?
A: After submitting the electronic signature certificate for My Number Portal linkage, processing will take some time, so please wait approximately 30 minutes before starting the linkage procedure from My Number Portal.
Q28 If I hold a My Number license, do I have to link my license information to My Number Portal?
A: No. Whether or not to link license information to My Number Portal is up to the My Number license holder's own discretion.
Q29 How can I check whether My Number Portal and my license information are linked?
A: You can check the status of the link between My Number Portal and your license information by logging in to My Number Portal and selecting "Link with external sites" from the "Menu" on the login screen.
Q30: When I tried to link my smartphone to My Number Portal, I got an error message saying, "An unexpected error has occurred. Please wait a while and try again." What do you think is the cause of this?
A: Possible causes for the error message "An unexpected error has occurred" appearing include a temporary network outage or the desktop website (PC version site) being enabled in your smartphone settings.
To disable the desktop website setting:
＜iOS＞
Settings app > Safari > Show desktop websites > All websites > "Off"
Chrome app > Settings > Site settings > Desktop site "Off"
If the above method does not improve the situation, please also check here .
Q31: Is it possible to unlink My Number Portal from my license information?
A: You can unlink your account by completing the procedure on My Number Portal.
Q32 What should I do if I forget the PIN for my digital signature certificate or if it gets locked?
A: The police cannot check the PIN for the digital signature certificate or unlock it if it is locked. The PIN for the digital signature certificate will be locked if you enter the wrong number five times in a row.
The PIN number for the electronic signature certificate for your Individual Number Card can be initialized or reset at the local government office where your resident registration is kept or at a kiosk terminal (multi-copy machine) at a convenience store, etc., and the PIN number for the electronic signature certificate for your mobile device (smartphone) can be initialized or reset at My Number Portal.
When you start using the one-stop address change service, etc., please confirm the PIN number for your signature electronic certificate in advance.
Q33: Can I use a smartphone-specific electronic signature certificate to submit to a license center, etc.?
A. No. When submitting an electronic signature certificate at a license center, etc., only an electronic signature certificate for an Individual Number Card is accepted.
Q34: Can I use a digital signature certificate for smartphones to link my My Number Portal with my license information?
A. Yes. When submitting a digital signature certificate through My Number Portal, it is compatible with digital signature certificates for mobile terminal equipment (smartphones).
Transit application/My Number career certificate
Q1: What is a transfer application for a My Number license?
A. An application for a My Number license is an application for renewal made by a person seeking to renew a license etc. via a Public Safety Commission other than the one that has jurisdiction over the person's place of residence.
Q2 Who is eligible to apply for a My Number license?
A. Anyone who is a good driver or a general driver on the day of renewal. However, this does not apply to those who have physical conditions (excluding those who use glasses or hearing aids) or those whose license expired due to unavoidable reasons at the time of previous renewal and have re-obtained it.
Q3: When is the period during which I can apply for a My Number license?
A. If you only have a driver's license and are renewing it, you can apply for a transit pass from one month before your birthday immediately before the license's expiration date until that birthday.
On the other hand, if you are a holder of only a minor license, or a holder of both a license and a minor license, and would like to have the license information record of your minor license rewritten at a Public Safety Commission other than the one that has jurisdiction over your place of residence, you can apply via a public safety commission from one month before your birthday immediately preceding the day on which the validity period of your license information record expires until the last day of the validity period of your license information record.
Q4 What do I need to bring when applying for a My Number license?
A: If you are applying for transit, you will need to bring the following items.
〇Update Notice
If you have a driver's license, please bring your driver's license.
If you have a minor driver's license, please bring your minor driver's license.
If you hold a driver's license and a minor driver's license, you must have both.
〇 Application photo
〇Handling fee
If you have taken the elderly driver's course, cognitive function test, or driving skill test, please bring a certificate of completion.
For details, please contact the license center.
Q5: If I only have a driver's license, what is the procedure for applying for transit?
A. If you only have a driver's license, you can apply for a transit permit at a public safety commission other than the one that has jurisdiction over your place of residence.
- Tests on aptitude for driving a car, such as eyesight
〇 Renewal training
You will then receive a new, renewed driver's license from the Public Safety Commission of your area at a later date.
Q6: If I only have a My Number license, what is the procedure for applying for transit?
A. If you only have a minor driver's license, you can apply for a transit license at a public safety commission other than the one that has jurisdiction over your place of residence.
- Tests on aptitude for driving a car, such as eyesight
〇 Renewal training
〇 Rewriting license information recorded on a minor driver's license
Unlike applying for a driver's license, the procedure is completed on the same day.
Q7 If I have both a driver's license and a minor driver's license, what is the procedure for applying for transit?
A. If you hold a driver's license and a minor driver's license, you can apply for a license at a public safety commission other than the one that has jurisdiction over your place of residence.
- Tests on aptitude for driving a car, such as eyesight
〇 Renewal training
〇 Rewriting license information recorded on a minor driver's license
Your new license will be issued at a later date by the Public Safety Commission of your area.
Q8 If I only have a driver's license or a minor license, can I hold both a driver's license and a minor license when applying for transit?
A: No. If you wish to carry out such procedures, please go to the license center or police station in your area.
Q9 If I hold both a driver's license and a minor license, can I change my status to one of them when applying for transit?
A: It is possible to return your driver's license and have only a minor driver's license. However, it is not possible to delete the license information from a minor driver's license and have only a driver's license.
Q10 If I have a My Number license, can I apply via the online renewal system after taking the online renewal course?
A. Yes, it is possible.
Q11 If I lose my My Number driver's license and receive a reissued My Number card from my city or town, is it possible to record my license information on the reissued My Number card when I apply for transit?
A: No. In this case, please apply to have your license information recorded on your My Number Card at the license center or police station in your area.
Q12 What is a My Number career certificate?
A: Information about driving history (driving history information) will be recorded on the My Number Card, and the My Number Card will be integrated with the driving history certificate that was previously issued to people who voluntarily surrendered their driver's license.
① Possess a My Number card, or My Number Certificate, which records your driving history.
②Hold both a driving history certificate and a minority driving history certificate
3) Hold only a conventional driving record certificate
You will be able to select.
Q13 What information is recorded on the My Number card of someone who requests a My Number Career Certificate?
A: My Number Card has the following:
○ Driving history record number
○Date and type of license
○Date of recording of driving history information
○ Experience in driving a car, etc.
○ Photo for career certificate (monochrome)
Driving history information will be recorded.
Q14 What should I do if I lose my My Number career certificate?
A: If you wish to continue to hold a My Number career certificate, you will need to have your My Number card reissued by your city, town or village, and have your driving history information recorded on your My Number card again at a license center, police station, etc.
If you wish to hold a traditional driving history certificate, you can receive one on the same day at a license center.
Online Course
Q1 What is an online course?
A: The good driver's course and general driver's course for license renewal, which were previously held at license centers or police stations, can now be taken online. You can take the course at your convenience, such as at home, using your smartphone or computer.
Q2 What courses are eligible for online training?
A: Among the courses offered when renewing a driver's license, there are the good driver course and the general driver course.
Driver's offender training, first-time driver training, and senior driver training cannot be taken online.
Q3 Can I take the online course regardless of my place of residence?
A. Yes. Because the course can be taken online, you can take it regardless of the prefecture in which you live.
Q4 Can anyone take the online course?
A. If you have a minor driver's license and are eligible for a good driver's course or a general driver's course, you can take the course. However, if your license is suspended (including provisional suspension), you cannot take the course.
Q5 When can I start taking online courses?
A: You can take the online course at any time during the renewal period for your driver's license, etc.
Specifically, you can take the course from one month before your birthday immediately before the expiration date of your license, etc. to the date of expiration. However, if your license is suspended (including provisional suspension), even if you are in the renewal period, you cannot take the course.
Q6 Can I take online courses at any time?
A: You can take the course 24 hours a day during the renewal period. However, if system maintenance is being carried out, you will not be able to take the course. Please try again outside of the maintenance period.
Q7 What do I need to prepare to take the online course?
A. To take online courses,
〇Minor driver's license
〇Smartphone or PC (with IC card reader and web camera)
*Wi-Fi environment recommended
In addition, you will need to complete the My Number Portal linkage procedure in advance.
Q8 Where can I take the online course?
A: You can take the course through My Number Portal.
You can start taking the course by going to "Driver's License" and "Take Online Course" in the My Number Portal menu.
Q9 Can I temporarily suspend my online course and resume it after a few days?
A. Yes. You can pause and resume your course as many times as you like during the renewal period. When you resume your course, you can skip to the point where you temporarily paused.
Q10 If I wish to take the online course, how many days in advance do I need to obtain my minor driver's license?
A: Once you have obtained a My Number license and linked it to My Number Portal, you can immediately begin taking online courses. However, to link it to My Number Portal, you must first submit an electronic signature certificate to a license center or other similar institution .
Q11 If I take the online course, do I still need to go to a license center for things like vision tests and photographs?
A. Yes. You will need to visit a license center or police station as before for the vision test and photograph required to renew your driver's license.
Q12 Are the course fees for online courses cheaper than traditional face-to-face courses?
A: Yes. Online courses have lower course fees than face-to-face courses.
For face-to-face courses, the preferred driver course costs 500 yen and the general driver course costs 800 yen, but for online courses, both the preferred and general driver courses cost 200 yen.
Q13 If I move and change my address (prefecture) after completing the online course, do I have to take the online course again?
A: No, you do not need to take the course again. Please renew your license at the license center or police station in your area.
Q14 If the electronic signature certificate on my My Number Card has expired, can I still take the online course?
A: After linking to My Number Portal, you can take the online course even if your signature electronic certificate has expired, as long as your user authentication electronic certificate is valid.
My Number license reading app
Q1 What is the My Number license reading app?
A: You can check the license information recorded on the IC chip of your Minority License.
It also has the ability to save scanned information in an image format using the traditional driver's license design, and to notify you when the expiration date is approaching.
Q2 How can I install the My Number license reader app?
A: The My Number Driver's License Reader app can be installed for free from the App Store, Google Play, or Microsoft Store. Just search for "My Number Driver's License Reader app."
Q3: Is there a fee to use the My Number license reading app?
A. The My Number Driver's License Reader app is free to download and use. However, internet communication charges are the responsibility of the user.
Q4 What information can be checked using the My Number Driver's License Reading App?
A. With the My Number license reading app,
○My Number
○Date of license and last day of validity of minor license
○Type of license
○ Matters related to license conditions
○ Photo for driver's license (black and white)
○Color classification
You can check information about your driver's license, such as:
Q5: On what devices can the My Number Driver's License Reading App be used?
A: For information on the operating environment of the reading app, please refer to the "My Number Driver's License Reading App Dedicated Site."
Q6: In what situations can I use the My Number driver's license reading app?
A: It is used when checking your own license information, and when rental car companies, etc. check the license information of their customers. However, to read the license information, the PIN number set by the My Number license holder when they obtained their My Number license at the license center, etc. is required.
Q7: When a police officer asks me to show my My Number driver's license, do I need to enter my PIN number using the My Number driver's license reading app and present it?
A. No. Police officers read license information using dedicated devices installed at police stations, so those who hold a My Number license do not need to prepare a reading app.
Q8 When police officers obtain license information, do they also collect My Number?
A. No. The information that police officers obtain from a My Number license is limited to license information and will not collect your My Number.
Q9 When checking the license information recorded on my My Number card using the My Number license reading app, will it be locked if I enter the wrong PIN?
A: In order to check the license information on your My Number license using the My Number license reading app, you will need to enter your My Number license PIN number, but if you enter the PIN incorrectly 10 times in a row, your license will be locked.
To unlock your PIN, you will need to go through a procedure at a license center, police station, etc.
Q10 What is the notification function of the My Number Driver's License Reading App?
A: By turning on the notification settings in the app, you will receive a push notification when the end of the renewal period is approaching. You can select the notification timing from two months, four months, or six months before the end of the validity period.
You can also turn off the notification feature.
Q11 Can the My Number license reader app be used offline?
A: Even when offline, you can perform basic operations such as scanning your My Number license. However, you will need a network connection to check the app operation manual, FAQs, etc.
Q12: How should I proceed when checking the information on an employee's My Number license?
A: The license information recorded on your My Number card can be checked using the My Number card reader app, which also has the license information recorded on the IC chip of your My Number card.
Q13 Can I save or print the information read by the My Number license reading app as a screenshot?
A: Yes. The scanned license information can be saved as an image in the traditional license design. It can also be saved as a screenshot.
If you are using a computer, you can also print by connecting it to a printer.
Q14 If I save my license information in the My Number license reading app, can I drive a car just by carrying a smartphone or other device?
A. No. You cannot drive a car using only a smartphone or other device that stores your license information. When driving a car, you must always carry either your minor driver's license or your regular driver's license.
Q15 Can the license information saved by the My Number license reading app be used as identification?
A: The license information saved by the My Number license reader app does not qualify as identification documents under the Act on Prevention of Transfer of Criminal Proceeds, which can be used for procedures such as opening a bank account or transferring funds.
Please contact the respective business operators to find out whether it can be used in other situations where identity verification is required.